Services Marketing by Valarie A Zeithaml, Mary Jo Bitner, Dwayne D Gremler, Ajay Pandit.
Edition: 7thMaterial type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Mc Graw Hill Mc Graw Hill Availability: Items available for loan: Central Library O.P. Jindal UniversityCall number: 658.8 ZEI (10).