| 000 | 00452nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 221007s9999 xx 000 0 und d | ||
| 020 | _a978-0789506948 | ||
| 082 |
_a658.562 _bHEI |
||
| 100 | _aHeizer, Jay and Nathan, Jay | ||
| 245 | 0 | _aCases in Total Quality Management: Manufacturing and Services | |
| 260 |
_aThomson Learning, Australia _bThomson Learning, Australia _c2005 |
||
| 300 | _axiii,238 | ||
| 650 | _aTotal Quality Management | ||
| 942 | _cBK | ||
| 999 |
_c609 _d609 |
||