000 | 00399nam a2200157Ia 4500 | ||
---|---|---|---|
005 | 20240510130428.0 | ||
008 | 221007s9999 xx 000 0 und d | ||
082 | _a 658.8 | ||
100 | _aValarie A Zeithaml | ||
245 | 0 | _aServices Marketing Integrating Customer Focus Across the Firm | |
250 | _a6th | ||
260 |
_aMc Graw Hill _bMc Graw Hill _c2016 |
||
300 | _a711 | ||
942 | _cBK | ||
942 | _n0 | ||
999 |
_c4665 _d4665 |