000 | 00429nam a2200145Ia 4500 | ||
---|---|---|---|
005 | 20240510131006.0 | ||
008 | 221007s9999 xx 000 0 und d | ||
082 | _a 658.8 | ||
100 | _aZeithaml Valarie, A Bitneer Mary | ||
245 | 0 | _aServices Marketing Integrating Customer Focus Across the Firm | |
250 | _a6th | ||
260 |
_aMc Graw Hill Education, Chennai _bMc Graw Hill Education, Chennai _c2017 |
||
942 | _cBK | ||
942 | _n0 | ||
999 |
_c4596 _d4596 |